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CADFEM Group
PRIVACY POLICY

 

With this privacy policy we provide an overview of the processing of personal data by the companies of CADFEM Group. It also applies to the other companies in the CADFEM group of companies with their registered office within the geographical scope of the Basic Data Protection Regulation (GDPR).

With this declaration we would like to inform you about the type and scope of the personal data processed by us, as well as the purposes and legal basis of such processing. Furthermore, we draw your attention to your rights in connection with the processing of personal data by us. Insofar as we use terms that are also used in the GDPR, such as "personal data", "processing", "data subject" and "responsible person", these terms have the meanings defined in more detail in Art. 4 of the GDPR.

Which personal data are processed by us for which purposes and on what legal basis depends on the offers you use and/or the agreements you have made with us (e.g. online offer, products and/or services ordered or requested). Therefore, not all parts of this privacy policy will apply to you.

This data protection declaration does not therefore replace the information that we provide you separately and in relation to the respective individual case each time personal data is collected or when you contact us for the first time (what data is collected for what purpose on what legal basis and what rights you have in this context). However, it complements this information.

When processing personal data, we comply with the provisions of the General Data Protection Regulation (GDPR), and, if applicable, other applicable legal provisions of the respective applicable national law on data protection, e.g. the German Federal Data Protection Act (BDSG) and , if applicable, other legal regulations (e.g. the Act against Unfair Competition (UWG).

For the protection of sensitive non-personal data, e.g. data on products (development status, design data, functional models, simulation results), which you entrust to us as a customer within the scope of the services we offer support, consulting and/or order calculation, we naturally commit ourselves by contractual agreements. Our obligations resulting from these agreements go far beyond the obligations resulting from the legal regulations (e.g. from the law for the protection of trade secrets - GeschGehG).


1. PRINCIPLES FOR THE PROCESSING OF PERSONAL DATA

The responsible parties within the meaning of the GDPR observe the principles for the processing of personal data as standardized in Art. 5 paragraph (1) GDPR. These are legality, processing in good faith, transparency, purpose limitation, data minimization, accuracy, memory limitation, integrity and confidentiality.

Within the framework of a comprehensive data protection management system, the responsible parties have created the technical and organizational prerequisites to be able to demonstrate compliance with these principles, as required by Art. 5 paragraph (2) GDPR (accountability).


2. NAME AND CONTACT DETAILS OF THE PERSON RESPONSIBLE FOR THE PROCESSING

The responsible parties within the meaning of the GDPR are the following legally independent companies of the CADFEM Group.

Insofar as your data is processed within the framework of the use of the URL www.cadfem.net, the responsible party is in each case the company specified below for the respective URL. Please also refer to the respective imprints and the conditions for the use of www.cadfem.net.

For the URL www.cadfem.net.de and the URL www.cadfem.net/int
CADFEM GmbH
Marktplatz 2
85567 Grafing bei München, Germany
Phone: +49 (0)8092-7005-0
info@cadfem.de

For the URL www.cadfem.net/at
CADFEM (Austria) GmbH
Wagenseilgasse 14
1120 Vienna, Austria
Phone: +43 (0)1-587 70 73
info@cadfem.at

For the URL www.cadfem.net/ch
CADFEM (Suisse) AG
Wittenwilerstrasse 25
8355 Aadorf, Switzerland
Phone: +41-(0)52-368 01-01
info@cadfem.ch

For the URL www.cadfem.net/fr
CADFEM France SAS
15 rue des Cuirassiers
69008 Lyon, France
Phone: +33 (0)4-83 43 53 9
contact@cadfem-france.fr

For the URL www.cadfem.net/ie/en
CADFEM Ireland Ltd. UNIT G3
The Stockyard, The Steelworks, Foley Street, Dublin 1
D01 YW42, Ireland
Phone: +353 (0)16 522 730
info@cadfem.ie

For the URL www.cadfem.net/gb/en
CADFEM UK CAE Ltd.
Airport House Business Centre
Purley Way, Croydon, Surrey, England, CR0 0XZ, UK
Phone: +44 (0)208 256 0630
info@cadfem.co.uk

For the URL www.cadfem.net/in/en
CADFEM Engineering Services India Private Limited
6-3-902/A, 2nd Floor, Right Wing,
Central Plaza, Raj Bhavan Road
Somajiguda, Hyderabad 500082, Telangana, India
Phone: +91 (40) 49481000
info@cadfem.in

For the URL www.cadfem.net/sg/en
CADFEM SEA Pte. Ltd.
2 Venture Dr, #06-17 Vision Exchange
Singapore 608526
Phone: (65) 6572 8886
info@cadfem-sea.com


3. CONTACT DETAILS OF THE DATA PROTECTION OFFICER

You can reach our data protection officer by e-mail:
datenschutz@cadfem.de
Phone: +49 8092-7005-10


4. LEGAL BASES OF THE PROCESSING OF PERSONAL DATA

Your personal data will only be processed by us if you have consented to the processing for the relevant purpose (Art. 6 paragraph (1) sentence 1 a) GDPR), if the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures (Art. 6 paragraph (1) sentence 1 b) GDPR), if we have an overriding interest in processing (Art. 6 paragraph (1) sentence 1 f) GDPR) or if the GDPR or another law permits or prescribes processing (Art. 6 paragraph (1) sentence 1 c) GDPR).


5. TARGET GROUP

Personal data of minors (under 16 years of age) is not knowingly collected or used in any way by us. As a rule, we do not know the age of the visitor to our website. However, we have not taken any specific measures to protect such data to any particular extent. Persons under the age of 16 may not submit personal information without the express consent of their parents or guardians.


6. SOURCES, TYPES AND PURPOSES OF PERSONAL DATA PROCESSED BY US

We process personal data that we receive directly from you from the sources listed below.

In connection with the consultation of your personal data, you will be informed separately and on a case-by-case basis of the purposes for which your data are processed, the legal basis on which the processing is carried out and your rights that you have in connection with the processing of your personal data by us. Detailed information on your rights can be found under no. 10 of this privacy policy.

In addition, we process personal data which we permissibly obtain from publicly accessible sources (e.g. press and Internet) or which are permissibly transmitted to us by other companies of the CADFEM group of companies or by other third parties. In this case, we will provide you with the information mentioned in Art. 14 paragraph (3) GDPR within the time limits specified there. You will find detailed information on this in No. 14 of this Privacy Policy.


A) OUR ONLINE OFFER

I) DATA PROCESSING ON OUR INTERNET PAGES

Collection of access data and log files

If you access our online offer, especially our web service "www.cadfem.net", we process data about your access to our server on which we provide our online offer. So-called server log files are created in the process. The names of the web pages and files called up, the date and time of the call, the amount of data transferred, confirmations of successful access, the type of browser you are using including its version, the operating system you are using, the so-called referrer URL (this is the web page you visited before calling up our web pages and from which you followed a link to our web service), your IP address and the provider via which our online offer was called up. The purpose of this processing of your personal data is to ensure the security of our online service. The legal basis for the processing of your personal data is our legitimate interest in pursuing this purpose, Art. 6 paragraph (1) sentence 1 f) GDPR. The server log files relating to you will be stored for a maximum of seven days and then deleted, unless longer storage is required for evidential purposes.


Cookies

Our Internet pages use so-called cookies. These serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". Detailed information on the cookies we use can be found in the separate cookie notes at the end of each page of our web services. They are automatically deleted at the end of your visit. Cookies do not damage your computer and do not contain viruses.


Data transfers to a country outside the European Economic Area

If you have consented to this, your personal data may be transferred to servers of a third party (e.g. Google, LinkedIn, etc.) whose servers are located in the USA or another third country (i.e. a country outside the European Economic Area (EEA)). We would like to point out that there is no adequate level of data protection in the USA that is comparable with the EU. Therefore, there is a risk of access to this data by governmental authorities. This risk may also exist with regard to other third countries. The permissibility of these data transfers to the USA and other affected third countries follows from Art. 49 paragraph (1) sentence 1 a) GDPR.


Google Analytics

We use Google Analytics on our Internet pages. This is a web analysis service of Google LLC. ("Google"). Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of our website. The data generated by the cookies about your use of this website is transferred to a Google server and stored there. Your IP address used when visiting our website is only stored in anonymized form (via a non-reversible shortening of the IP address). You can prevent the collection of data generated by the cookies of Google Analytics and related to your use of our websites (including your IP address) to Google and the processing of this data by Google Analytics by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout.

You can also prevent the collection by Google Analytics by clicking on the following link Your objection is implemented by an opt-out cookie, which prevents the future collection of your data when using the current browser when visiting our websites: Disable Google Analytics data collection for this website. Please note that the objection is only effective as long as the opt-out cookie remains set. If the cookies are deleted or if you use a different browser, the objection loses its effect.

Your personal data will be transferred to the USA, where there is no adequate level of data protection comparable to that in the EU. Therefore, there is a risk of access to this data by government authorities.

The legal basis for data processing is Art. 6 paragraph (1) sentence 1 a) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 a) GDPR.
Google Ads

We use the online advertising system Google Ads of Google Ireland Limited. In connection with this we use the so-called Conversion Tracking and in connection with Google Analytics (see above) the so-called Remarketing.


Google Ads

We use the online advertising system Google Ads of Google Ireland Limited. In connection with this we use the so-called Conversion Tracking and in connection with Google Analytics (see above) the so-called Remarketing


Google Ads Conversion Tracking

If you click on an advertisement placed by us at Google Ads on a website of another provider (Google itself or a provider commissioned by Google), an individual cookie is stored on your end device. This cookie enables Google to recognize that you have clicked on our ad and that your visit to our website is based on your clicking on the ad. In connection with this cookie, the so-called unique cookie ID, the number of so-called ad impressions per placement, the last impression and your opt-out information are stored (so-called conversion tracking). We do not collect or process any personal data in connection with conversion tracking. We only receive statistical evaluations from Google, which enable us to evaluate the effectiveness of our advertising measures. It is therefore not possible for us to identify you. You can object to participation in Google Ads Conversion Tracking by deactivating the Google Conversion Tracking cookie in your Internet browser under User Settings.

The legal basis for data processing is Art. 6 paragraph (1) sentence 1 a) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 a) GDPR.


Google Ads Remarketing

Google Ads Remarketing enables Google to show you ads on other websites that are part of the Google advertising network that Google believes match your interests (so-called personalized ads). The assumption is based on an analysis of your surfing behavior. For this purpose, Google places a cookie on your end device, which enables Google to identify the web browser you are using on the end device you are using. If you give Google permission to do so, Google will link your browsing history to your Google Account and display personalized advertising on all devices to which you are logged in with your Google Account. In connection with Google Ads Remarketing, we do not collect or process any personal data. You can prevent remarketing by setting your browser software accordingly. You can permanently object to cross-device remarketing by deactivating personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/. For further information, please refer to the Google Privacy Policy at: https://policies.google.com/technologies/ads.

The legal basis for data processing is Art. 6 paragraph (1) sentence 1 a) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 a) GDPR.


Newsletter subscription

On our website we offer you the possibility to register for our newsletter. If you agree to receive our newsletter by means of the double opt-in procedure we use (confirmation of the newsletter order by confirmation of an order reference e-mail), we will process your e-mail address and, if applicable, your name, which we may also optionally provide, for the purpose of sending our newsletter to you. For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis. We will evaluate your use of the newsletter regarding your interest in our products and services for the purpose of sending you demand-oriented information about our products and services.

The legal basis for the processing of your personal data for the purpose of sending individually tailored newsletters is your consent (Art. 6 paragraph (1) sentence 1 a) GDPR).

You can revoke your consent to receive our newsletter at any time with effect for the future, e.g. by unsubscribing from the newsletter on our website. You will find the link to the cancellation page at the end of each newsletter. Your revocation leads to the deletion of the collected user data.


Online forms requesting personal data

On several of our websites we offer you the possibility to provide us with personal data for specific purposes (opening a customer account, contact form, registration for seminars, etc.). Insofar as you provide us with your data for the above-mentioned purposes, the processing of your data for the purposes stated on our website (or by yourself in the case of the contact form) is based on the legal basis of the fulfilment of contractual obligations or for the implementation of pre-contractual measures (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis. In connection with the retrieval of your personal data, you will be informed separately and on a case-by-case basis of the purposes for which your data are processed, the legal basis on which the processing is carried out and your rights that you have in connection with the processing of your personal data by us.


Google Maps

We offer services of Google Maps from Google LLC on our website. By using this service, you agree to the collection, processing and use of automatically collected data by Google LLC, its representatives and third parties. The terms of use of Google Maps can be found under "Terms of use of Google Maps".

The legal basis for data processing is Art. 6 paragraph (1) sentence 1 a) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 a) GDPR.


Geolocation

We support you in choosing the most suitable provider for you by means of a location selection window that opens when you call up our online offer. Our provider suggestion is based on the geo-localization of the IP address you use. The geo-localization of your IP address is done by means of lists stored on our server. We receive these lists from a third-party provider. However, your data will not be passed on to the third party provider for validation purposes.


II) USE OF THE CADFEM CUSTOMER ACCOUNT "MYACCOUNT

If you use the "myAccount" customer account offered by us, the associated processing of your personal data is carried out for the purpose of implementing the contractual relationship concluded with us in this respect (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


III) USE OF THE CADFEM CUSTOMER PORTAL "MYCADFEM

If you use our customer portal "myCADFEM", the associated processing of your personal data is carried out for the purpose of implementing the contractual relationship concluded with us in this respect (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


IV) USE OF OUR eCADFEM SERVICE

If you use the eCADFEM service offered by us, your personal data will be processed in connection with this service for the purpose of implementing the contractual relationship concluded with us in this respect (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


V) USE OF THE CADFEM ENGINEERING CLOUD

Insofar as you use the CADFEM Engineering Cloud offered by us, the processing of your personal data in connection with this is carried out for the purpose of implementing the contractual relationship concluded with us in this regard (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


VI) USE OF THE CADFEM ELEARNING PORTAL

If you use the eLearning further education offers offered by us, the associated processing of your personal data is carried out for the purpose of implementing the contractual relationship concluded with us in this regard (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.

For the provision of eLearning services, we use the Adobe Captivate Prime learning management system from Adobe Inc. The data processing by Adobe Inc. takes place on our behalf on a server of Adobe Inc. in Germany. The use of our eLearning services requires the opening of a customer account with the company Adobe Inc. The use of Adobe Captivate Prime is subject to the terms of use and privacy policy of Adobe Inc.

We evaluate the use of our e-learning further education offer for the purpose of its improvement and further development.


VII) ONLINE PRESENCE IN SOCIAL MEDIA

We maintain online presences within social networks and platforms, in particular Facebook, Twitter, YouTube, LinkedIn and Xing, in order to communicate with customers, interested parties and users active there and to be able to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.


Third-party social media plugins

On our websites, we offer you the opportunity to share our content with users of various third-party social networks by simply clicking on so-called social media buttons. In doing so, we prevent the so-called "user tracking" by these third party providers. We use the c't project Shariff for this purpose. A direct contact between the respective third-party provider and you is therefore only established when you click on the social media buttons. In this case, the hardware you are using transmits personal data such as your IP address and your visit to our website directly to the third-party provider. If you are logged into your account with the third-party provider, they will associate your visit to our site with your account. We ourselves do not transmit any of your personal data to the third party providers and have no control over the data you transmit directly to the third party providers.

Your personal data may be transferred to the USA, where there is no adequate level of data protection comparable to that in the EU. You therefore run the risk of access to this data by government authorities.

The legal basis for data processing in these cases is Art. 6 paragraph (1) sentence 1 a) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 a) GDPR. You have the option of revoking any consent you have given in the cookie banner settings at any time.

You can find information on the scope of the data collected by the third party providers and the further handling of this data in the data protection declarations of the third party providers.


Video platform Vimeo https://vimeo.com/terms

We offer you the possibility to watch videos on our website. For this purpose we use the services of the video platform Vimeo. It is operated by Vimeo, LLC with headquarters at 555 West 18th Street, New York, New York 10011. When you view a video on our website, a connection to the Vimeo servers is established and the plug-in required to view the video is displayed. In addition, various cookies are downloaded to your hardware from Vimeo's servers. Vimeo thereby learns, among other things, which of our Internet pages you have visited. If you have an account with Vimeo and are logged in, Vimeo will associate this information with your account. In this case, Vimeo also associates it with your account when you actually watch the video.

Your personal data may be transferred to the USA, where there is no adequate level of data protection comparable to that in the EU. You therefore run the risk of access to this data by government authorities.

For information on the scope of the data collected by Vimeo and the further handling of this data, please refer to the Vimeo privacy policy. You can find this at https://vimeo.com/privacy

The legal basis for data processing in these cases is Art. 6 paragraph (1) sentence 1 a) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 a) GDPR. You have the option of revoking any consent you have given in the cookie banner settings at any time.


VIII) MICROSOFT TEAMS

Microsoft Teams is an offer from Microsoft Corporation for teamwork in Office 365, which can be used with guest access. A Microsoft account is required for active use of the guest access, but it can be set up quickly and easily. The use of Microsoft Teams is subject to the Microsoft Terms of Use and Privacy Policy.

If you participate in a Microsoft Team session offered by us, the Microsoft Corporation's terms of use and privacy policy apply.

Microsoft Teams transmits, stores and processes data outside the geographical scope of the GDPR, in particular also in countries without equivalent data protection (e.g. USA). Microsoft ensures data protection in these countries with standard contract clauses. In addition, we have concluded a contract processing agreement with Microsoft Teams.

The legal basis for the use of Microsoft Teams and the associated processing in third countries is Art. 6 paragraph (1) sentence 1 b) GDPR in conjunction with Art. 49 paragraph (1) sentence 1 b) GDPR.


IX) WEBEX

Cisco WebEx. is a provider of video conferencing, IP telephony, instant messaging, file transfer and screen sharing. All products and services for business-to-business collaboration provided by WebEx are part of the Cisco Collaboration Portfolio and are provided by Cisco Systems as Software as a Service (SaaS).

If you participate in a WebEx session offered by us, the Cisco WebEx terms and conditions and data processing guidelines apply.

The legal basis for data processing is Art. 6 paragraph (1) sentence 1 b) GDPR.


B) CONTACT BY E-MAIL AND TELEPHONE, IN PARTICULAR TO USE THE SUPPORT SERVICES

If you contact us by phone or e-mail, your personal data (phone number/email address) will be processed for the purpose of handling your request and its processing. The legal basis for this is the consent given by you in accordance with Art. 6 paragraph (1) sentence 1 a) GDPR and, if you wish to have pre-contractual measures carried out, if necessary also Art. 6 paragraph (1) sentence 1 b) GDPR). Your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis. After processing your request, we will delete your personal data, provided that no further contractual relationship exists with you and further storage is not required under Art. 17 paragraph (3) GDPR.


C) PARTICIPATION IN CUSTOMER SATISFACTION SURVEYS

Participation in customer satisfaction surveys offered by us is voluntary. If you take part in such surveys, your personal data will be processed on the basis of the consent you have given in accordance with Art. 6 paragraph (1) sentence 1 a) GDPR. Your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


D) REGISTRATION FOR CADFEM EVENTS

As far as you give us your personal data for the purpose of registration for events carried out by us (e.g. seminars, CADFEM ANSYS Simulation Conference, webinars, OpenHouse, etc.), their processing is carried out for the purpose of carrying out the respective event and thus for the fulfilment of contractual obligations (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


E) PURCHASE OF PRODUCTS AND ORDER OF SERVICES

Insofar as you provide us with your personal data for the purpose of purchasing products or ordering services, this data is processed for the purpose of implementing the respective contracts concluded in this regard and thus for the fulfilment of contractual obligations (Art. 6 paragraph (1) sentence 1 b) GDPR). For this purpose, your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the date of entry, purpose of use and legal basis.


7. RECIPIENTS OR CATEGORIES OF RECIPIENTS OF PERSONAL DATA

Your personal data will be stored in our Customer Relationship Management System ("CRM System"), stating the permissible purpose of use and the legal basis of your processing. Access to your personal data is only granted to our management and system administrators and only to those of our employees who need it to fulfil the purpose of the processing. External persons are only granted access to those of their personal data that they need to support us in the execution of the business relationship. These are, among others, employees of companies in the categories of printing services, shipping services and telecommunications but also suppliers, especially licensors of the software products you have purchased.


8. TRANSFER OF DATA TO THIRD COUNTRIES

We transfer your personal data to countries outside the European Union (so-called third countries) in the following cases:

-   The transmission is necessary for the execution of contracts concluded with you. This is regularly the case when ordering software products where the licenser is located in a third country.
-   The transfer is necessary for the prevention of violation of export regulations.

In these cases, the data is regularly transferred to the third country USA.
In all these cases, we will obtain your express consent in advance to transfer your personal data to third countries.


9. DURATION OF STORAGE OR CRITERIA FOR DETERMINING THIS DURATION

We store personal data for as long as this is necessary for the execution of business relations and the resulting contractual and legal obligations.

Personal data that is no longer required for the execution of business relations is deleted at regular intervals. We check the data stored with us every four years to see whether it is still needed.

We are subject to commercial and tax law retention obligations. The period of time specified for the storage of personal data affected by these obligations is usually ten years.

We further point out that the statute of limitations i.e. in §§ 195 ff. of the German Civil Code (BGB) provide for a regular limitation period of 3 years, starting at the end of the year in which the claim arose. In addition, special limitation periods can be up to 30 years and thus in individual cases lead to a correspondingly long retention period.


10. Your RIGHTS AS AFFECTED PERSON

The data subject has the right to obtain confirmation from the controller as to whether personal data relating to him or her is being processed; if this is the case, he or she has the right to be informed of this personal data and to receive the information specified in Art. 15 GDPR.

The data subject has the right to demand that the person responsible immediately corrects incorrect personal data concerning him or her and, if necessary, completes incomplete personal data (Art. 16 GDPR).

The data subject has the right to request the controller to delete personal data relating to him/her without delay if one of the reasons listed in detail in Art. 17 GDPR applies, e.g. if the data are no longer needed for the purposes pursued (right to deletion).

The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if the data subject has lodged an objection to processing, for the duration of the controller's examination.

The data subject has the right to be informed about the recipients of personal data. The controller shall notify all recipients of any rectification or erasure of personal data or any restriction on processing under Art. 16, 17(1) and 18 GDPR, unless this proves impossible or involves a disproportionate effort (Art. 19 GDPR).

The data subject has the right to obtain the personal data concerning him/her that he/she has provided to a data controller in a structured, common and machine-readable format. He/she also has the right to obtain, if technically feasible, the transfer of this data to another responsible party (Art. 20 GDPR).

The data subject shall have the right to object at any time, on grounds relating to his particular situation, to the processing of personal data concerning him. The data controller will then no longer process the personal data unless he can demonstrate compelling reasons for processing that are worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims (Art. 21 GDPR).

Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her is in breach of the GDPR (Art. 77 GDPR). The data subject may assert this right with a supervisory authority in the Member State in which he or she is resident, at his or her place of work or at the place where the alleged infringement is committed.


11. OBLIGATIONS TO PROVIDE DATA

We require our customers to provide us with the personal data necessary for the conclusion, implementation and termination of the contracts concluded with us. We also require our customers to provide the personal data that we are legally obliged to collect. In this context, we would like to point out that we offer products that may be subject to export restrictions. We are therefore obliged to check the identity of our customers to the extent necessary to prevent the violation of export restrictions. We will not enter into a business relationship with potential customers who do not provide us with the required data.

The data to be provided by you in the course of using our online offer is described in Section A of this data protection declaration.


12. AUTOMATED DECISION MAKING INCLUDING PROFILING

We currently do not use methods of automated decision making in accordance with Art. 22 (1) GDPR. If we make exceptions to this principle in the future, we will obtain your express consent in advance. In doing so, we will provide you with meaningful information about the logic involved and the scope and intended effects of such processing for you. In addition, we will take appropriate measures to protect your rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person working for us, the opportunity to present your point of view and to challenge the decision. Furthermore, such decisions will not be based on special categories of personal data in accordance with Art. 9 paragraph (1) GDPR, unless Art. 9 paragraph (2) a) or g) GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

We apply the profiling method to parts of the personal data you provide us in order to evaluate which of our products and other offers you might be interested in. The aim is to be able to provide you with needs-oriented information about products and offers.


13. CHANGE OF PURPOSE

According to Art. 6 paragraph (4) GDPR, under certain narrow limits, the processing of your personal data for a purpose other than that for which the personal data was collected is permissible even without your corresponding consent. We do not exercise this right. Unless the use of your personal data for a purpose other than that for which they were collected is prohibited by a legal basis other than Art. 6 paragraph (4) GDPR, we will obtain your express consent before changing the purpose and will only use your data for other purposes on the basis of such consent.


14. COLLECTION OF DATA IN WAYS OTHER THAN FROM THE DATA SUBJECT

If we do not collect personal data concerning you directly from you, we will inform you of this within a reasonable time after obtaining your personal data, but at the latest within one month. If we use your personal data to communicate with you, we will notify you no later than the time we first contact you. If we intend to disclose your personal data to another recipient, we will notify you no later than at the time of the first disclosure.
The notification will contain information on this,

- the source of the personal data
- whether they come from publicly available sources
- the categories of personal data being processed
- if applicable, the recipients or categories of recipients of the personal data

 

Status: 27.01.2021